top of page
iPad.jpg

Human Resource Job Descriptions

ESC recommends that a nonprofit reviews their hiring process and job descriptions with a labor attorney prior to posting. Check out our inclusive resources for suggestions of places to post to recruit diverse and disabled applicants. 

Director/Manager of Human Resources have a national median wages of $54.47 hourly or $113,300 annually (Bureau of Labor Statistics 2018). In Illinois the median wagers are $51.14 hourly or $106,370 annually. In Chicago the median wages are $53.06 hourly or $110,370 annually.

Human Resource Specialists have a national median wages of $29.27 hourly or $60,880 annually (Bureau of Labor Statistics 2018). In Illinois the median wagers are $27.91 hourly or $58,060 annually. In Chicago the median wages are $27.94 hourly or $58,100 annually.

Director of Human Resources Job Description Example

Activities Include:

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. See more occupations related to this activity.

  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

  • Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes. See more occupations related to this task.

  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.

  • Perform difficult staffing duties, including dealing with under staffing, refereeing disputes, firing employees, and administering disciplinary procedures.

  • Represent organization at personnel-related hearings and investigations.

  • Skills & Education Required:

Skills & Knowledge Required

  • Four-year bachelor's degree

  • Post-baccalaureate certificate and/or Master's degree preferred

  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.

  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.

  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.

  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

  • Written Comprehension — The ability to read and understand information and ideas presented in writing.

  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

  • Accounting software (for example AccountantsWorld Payroll Relief, Intuit QuickBooks Hot technology, New World Systems Logos.NET, Sage 50 Accounting)

  • Document management software (for example Atlas Business Solutions Staff Files, Microsoft Office SharePoint Server MOSS, PDF readers, WinOcular)

  • Enterprise resource planning ERP software Hot technology (for example Kronos Enterprise Workforce Management, Microsoft Dynamics Hot technology, Oracle PeopleSoft Hot technology, SAP Hot technology)

  • Human resources software (for example ADP Workforce Now Hot technology, Human resource management software HRMS, interactive Personnel Electronic Records Management System iPERMS, Oracle Taleo Hot technology)

  • Time accounting software (for example ADP ezLaborManager, Kronos Workforce Timekeeper, Soft Trac Microix Timesheet, Stromberg Enterprise)

  •  Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

  • Liaise between departments or other groups to improve function or communication.

  • Advise others on legal or regulatory compliance matters.

  • Recommend organizational process or policy changes.

  • Administer compensation or benefits programs.

  • Analyze data to inform operational decisions or activities.

Diverse candidates are highly encouraged to apply. ADA accommodations available to applicants and employees.

Human Resources Specialist Job Description Example

Activities Include:

  • Interpret and explain human resources policies, procedures, laws, standards, or regulations. 

  • Hire employees and process hiring-related paperwork. 

  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA). 

  • Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software. 

  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns. 

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Business intelligence and data analysis software (for example IBM Cognos Impromptu, MicroStrategy, Qlik Tech QlikView, Tableau)

  • Data base user interface and query software - Data entry software (for example LinkedIn, Microsoft Access, Microsoft SQL Server)

  • Enterprise resource planning ERP software (for example Microsoft Dynamics, NetSuite ERP, Oracle PeopleSoft Human Capital Management, SAP)

  • Graphics or photo imaging software (for example Adobe Systems Adobe Creative Cloud, Adobe Systems Adobe Photoshop, Microsoft Visio, SmugMug Flickr)

  • Human resources software (for example ADP Workforce Now, Kronos Workforce HR, Lawson Human Resource Management Suite, Oracle Taleo)

  • Hot Technology — a technology requirement frequently included in employer job postings.

  • Explain regulations, policies, or procedures.

  • Administer personnel recruitment or hiring activities.

  • Update knowledge of legal or regulatory environments.

  • Administer compensation or benefits programs.

  • Perform human resources activities.

Skills & Knowledge Required

  • Four-year bachelor's degree or significant experience

  • Integrity — Job requires being honest and ethical.

  • Cooperation — Job requires being pleasant with others on the job and displaying a good natured, cooperative attitude.

  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

  • Speaking — Talking to others to convey information effectively.

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.

  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

  • Written Comprehension — The ability to read and understand information and ideas presented in writing.

  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Diverse candidates are highly encouraged to apply. ADA accommodations available to applicants and employees.

Please support the Executive Service Corps (ESC).

Donors like you make this and all of our resources and community building work possible.

www.SupportESC.org

bottom of page