Human Resource Job Descriptions

ESC recommends that a nonprofit reviews their hiring process and job descriptions with a labor attorney prior to posting. Check out our inclusive resources for suggestions of places to post to recruit diverse and disabled applicants. 

Director/Manager of Human Resources have a national median wages of $54.47 hourly or $113,300 annually (Bureau of Labor Statistics 2018). In Illinois the median wagers are $51.14 hourly or $106,370 annually. In Chicago the median wages are $53.06 hourly or $110,370 annually.

Human Resource Specialists have a national median wages of $29.27 hourly or $60,880 annually (Bureau of Labor Statistics 2018). In Illinois the median wagers are $27.91 hourly or $58,060 annually. In Chicago the median wages are $27.94 hourly or $58,100 annually.

Director of Human Resources Job Description Example

Activities Include:

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. See more occupations related to this activity.

  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

  • Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes. See more occupations related to this task.

  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.

  • Perform difficult staffing duties, including dealing with under staffing, refereeing disputes, firing employees, and administering disciplinary procedures.

  • Represent organization at personnel-related hearings and investigations.

  • Skills & Education Required:

Skills & Knowledge Required

  • Four-year bachelor's degree

  • Post-baccalaureate certificate and/or Master's degree preferred

  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.

  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.

  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.

  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.

  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

  • Written Comprehension — The ability to read and understand information and ideas presented in writing.

  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

  • Accounting software (for example AccountantsWorld Payroll Relief, Intuit QuickBooks Hot technology, New World Systems Logos.NET, Sage 50 Accounting)

  • Document management software (for example Atlas Business Solutions Staff Files, Microsoft Office SharePoint Server MOSS, PDF readers, WinOcular)

  • Enterprise resource planning ERP software Hot technology (for example Kronos Enterprise Workforce Management, Microsoft Dynamics Hot technology, Oracle PeopleSoft Hot technology, SAP Hot technology)

  • Human resources software (for example ADP Workforce Now Hot technology, Human resource management software HRMS, interactive Personnel Electronic Records Management System iPERMS, Oracle Taleo Hot technology)

  • Time accounting software (for example ADP ezLaborManager, Kronos Workforce Timekeeper, Soft Trac Microix Timesheet, Stromberg Enterprise)

  •  Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

  • Liaise between departments or other groups to improve function or communication.

  • Advise others on legal or regulatory compliance matters.

  • Recommend organizational process or policy changes.

  • Administer compensation or benefits programs.

  • Analyze data to inform operational decisions or activities.

Diverse candidates are highly encouraged to apply. ADA accommodations available to applicants and employees.

Human Resources Specialist Job Description Example

Activities Include:

  • Interpret and explain human resources policies, procedures, laws, standards, or regulations. 

  • Hire employees and process hiring-related paperwork. 

  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA). 

  • Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software. 

  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns. 

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Business intelligence and data analysis software (for example IBM Cognos Impromptu, MicroStrategy, Qlik Tech QlikView, Tableau)

  • Data base user interface and query software - Data entry software (for example LinkedIn, Microsoft Access, Microsoft SQL Server)

  • Enterprise resource planning ERP software (for example Microsoft Dynamics, NetSuite ERP, Oracle PeopleSoft Human Capital Management, SAP)

  • Graphics or photo imaging software (for example Adobe Systems Adobe Creative Cloud, Adobe Systems Adobe Photoshop, Microsoft Visio, SmugMug Flickr)

  • Human resources software (for example ADP Workforce Now, Kronos Workforce HR, Lawson Human Resource Management Suite, Oracle Taleo)

  • Hot Technology — a technology requirement frequently included in employer job postings.

  • Explain regulations, policies, or procedures.

  • Administer personnel recruitment or hiring activities.

  • Update knowledge of legal or regulatory environments.

  • Administer compensation or benefits programs.

  • Perform human resources activities.

Skills & Knowledge Required

  • Four-year bachelor's degree or significant experience

  • Integrity — Job requires being honest and ethical.

  • Cooperation — Job requires being pleasant with others on the job and displaying a good natured, cooperative attitude.

  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

  • Speaking — Talking to others to convey information effectively.

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.

  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

  • Written Comprehension — The ability to read and understand information and ideas presented in writing.

  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Diverse candidates are highly encouraged to apply. ADA accommodations available to applicants and employees.

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